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Privacy Policy

Privacy Policy

MARTOOK (Martooks.com) respects your privacy and wants you to understand our privacy policy. This Privacy Policy page communicates how, when, and why we gather information about our customers and what we do with it.

MARTOOK reserves the right to make changes to this Privacy Policy at any time. By accessing www.martooks.com (“Website”), you confirm that you have read and understand this policy including how and why we use your information. If you don’t want us to collect or use your personal information, you should not use the Website or order goods from MARTOOK. We are not responsible for the content or privacy policies of third parties.

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

Website Security

We have taken many precautions to protect confidential information while you shop using the MARTOOK Website. We use the industry-standard SSL protocol (Secure Sockets Layer) to secure credit card transactions. The SSL system encrypts information that you submit to us via our website when you place an order as a safeguard against third party interception of your information.

Gathering and Use of Your Personally Identifiable Information

We collect information when you register online or update your account, log-in, place an order, communicate online with our customer service representatives, sign up for email newsletters, browse or shop online, request a catalog, or participate in a promotion or survey. We will only retain your information for as long as is necessary for the purposes set out in this policy or as needed to provide services to you or to advertise or market services to you.

Collection for a Business Purpose

  • Identifiers, such as real names, aliases, postal addresses, unique personal identifiers, online identifiers, Internet Protocol (IP) addresses, email addresses, or other similar identifiers;
    • Business use: To enable the use of our website, fulfill your orders, market our products, inform you of special offers and promotions, communicate directly with you, and understand how customers interact with our website and offerings.
    • Categories of sources from which information is collected: Consumer Directly, Web Service Provider, Marketing Service Provider, Email Service Provider
    • Categories of sources from which information is collected: Consumer Directly
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement;
    • Business use: To enable the use of our website, monitor and troubleshoot website performance, provide you with relevant information and content, market our products, inform you of special offers and promotions, improve our offerings, detect fraud, and assist with your requests.
    • Categories of sources from which information is collected: Web Service Provider, Marketing Service Provider
    • Business use: To enable the use of our website, fulfill your orders, market our products, inform you of special offers and promotions, communicate directly with you, and understand how customers interact with our website and offerings.
    • Categories of sources from which information is collected: Consumer Directly, Web Service Provider
  • Geolocation data; and
    • Business use: To enable the use of our website and to personalize your experience; and for fraud detection.
    • Categories of sources from which information is collected: Consumer Directly, Web Service Provider
  • Inferences, system-generated predictions about your interests and preferences
    • Business use: To personalize your experience and improve our offerings.
    • Categories of sources from which information is collected: Web Service Provider, Marketing Service Provider

Sale for a Business Purpose

We do not sell your personal information for any monetary consideration. However, under some circumstances a transfer of personal information to a third party without monetary consideration may still be considered a “sale” under California law. If you purchase from us, MARTOOK may opt your name, address, email address and order information into a cooperative marketing database used by other companies that may want to market goods or services to you. We may also use personal information to comply with legal obligations pursuant to the legal protections afforded to you in your country. Where required to obey the law, such as in response to a subpoena or legal process we will disclose your personal information. We also reserve the right to use your personal information to exercise or defend legal claims.

In the unlikely event that our business assets are ever sold to or purchased by another company, MARTOOK may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this Privacy Policy

Email List

When you sign up for our email newsletters, we ask for your first name and email address. If you do not wish to receive our email anymore, an unsubscribe button is located at the bottom of each email for your convenience. 

Password-protected accounts - if you have a password-protected account with us, we will use password authentication to verify you.

Non-password-protected accounts- Before we may process a request, in order to protect your privacy, we will ask for you to confirm a few pieces of information that we have on our records about you, for example:

  • Your email address
  • Your billing zip code

If you make a request online to delete your personal information, we may need to confirm your request before we delete your information.

You may make a verifiable consumer request up to two times within a 12-month period, without charge. Unfortunately, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We try to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension time period (up to 90 days). If you have an account with us, we will deliver our response to the email associated with that account. If you do not have an account with us, we will deliver our response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding receipt. The response we provide will also explain any reasons we cannot comply with a request, if applicable.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not respond to your exercise of CCPA rights by:

  • Denying you goods or services.
  • Charging you different prices or rates for goods or services, including through discounts or other benefits, or imposing penalties.
  • Providing you a different level or quality of goods or services.
  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

We may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Privacy Policy Changes

We may change this Privacy Policy from time to time. If we believe the changes are material, we will let you know by one or more of the following: (1) posting a conspicuous notice on the Website or (2) sending you an email regarding the changes.

Contact Us

If you have questions about our privacy policies or procedures, or if you would like to make changes to the way your data is being used, please email info.martooks@gmail.com